IdentiSys, an HID Global Advantage Partner and Authorized FARGO® Service Provider, offers the complete line of HID technology-based access solutions, card issuance solutions, embedded technology solutions and logistics technology solutions.
FARGO service options include on-site, depot and phone support for:
- Training
- Installation
- Software Integration
- Cleaning and Maintenance
- Diagnostics and Repair
- Upgrades
Contact IdentiSys for your FARGO service needs. IdentiSys is certified to service all current and legacy* models.
* If parts are available.
HDP8500 / LE
HDP6600
HDP5600
HDP5000
HDPii
DTC5500LMX
DTC4500e
DTC4250e
DTC1250e
Discontinued and Legacy FARGO Models
HDP5000 (2008 v.)
HDP825
HDP820
HDP700
HDP600 / CR100
DTC4500
DTC4000
DTC1000Me
DTC1000 / M
DTC400 / 400e
DTC300
C30 /30e
Service Maintenance Contracts
The best protection and value for your FARGO service needs is to have an IdentiSys on-site service maintenance agreement, which provides you with unlimited technical support over the phone, preventative maintenance (worn or defective part replacement and cleaning) and no charge for labor or travel time.
Service Maintenance Agreement Brochure
Contact us for more info on pricing and availability.
Request Service For Your FARGO Printer
To get your ID card printer serviced or repaired, call 877.213.8180 or fill out the form on this page. Someone from service department will contact you directly regarding your printer issues, and provide service pricing. If you have an IdentiSys service maintenance agreement, there is no charge for labor, travel time or parts.
The service department is available to reach from 8 AM to 5 PM (CT), Monday to Friday.
Common Printer Repair Services
- Printhead Replacement
- Belt Replacement
- Ribbon Sensor Replacement
- Roller Replacement
Card Feeding Jams
Fix Poor Print Quality
Fix Print Alignment
Firmware Updates