​FARGO Service and Repair

Authorized HID DealerIdentiSys, an HID Global Advantage Partner and Authorized FARGO® Service Provider, offers the complete line of HID technology-based access solutions, card issuance solutions, embedded technology solutions and logistics technology solutions.

​FARGO service options include on-site, depot and phone support for:

  • Training
  • Installation
  • Software Integration
  • Cleaning and Maintenance
  • Diagnostics and Repair
  • Upgrades

Contact IdentiSys for your ​FARGO service needs. IdentiSys is certified to service all current and legacy* models.

* If parts are available.

Current ​FARGO Models

HDP8500 / LE

HDP6600

​HDP5600

​HDP5000 

HDPii

​DTC5500LMX

​DTC4500e 

DTC4250e

​DTC1250e

DTC1500 

DTCii 

C50


Discontinued and Legacy FARGO Models

HDP5000 (2008 v.)

HDP825

HDP820

HDP700

HDP600 / CR100

DTC4500

DTC4000

DTC1000Me

DTC1000 / M

DTC400 / 400e

DTC300

C30 /30e​

Service Maintenance Contracts

The best protection and value for your ​FARGO service needs is to have an IdentiSys on-site service maintenance agreement, which provides you with unlimited technical support over the phone, preventative maintenance (worn or defective part replacement and cleaning) and no charge for labor or travel time.

Service Maintenance Agreement Brochure

Contact us for more info on pricing and availability.

Request Service For Your ​FARGO Printer

To get your ID card printer serviced or repaired, call 877.213.8180 or fill out the form on this page. Someone from service department will contact you directly regarding your printer issues, and provide service pricing. If you have an IdentiSys service maintenance agreement, there is no charge for labor, travel time or parts.

The​ service department is available to reach from 8 AM to 5 PM (CT), Monday to Friday.​

Common Printer Repair Services

  • Printhead Replacement
  • Belt Replacement
  • Ribbon Sensor Replacement
  • Roller Replacement
  • Card Feeding Jams
  • Fix Poor Print Quality
  • Fix Print Alignment
  • ​Firmware Updates