IdentiSys, an Authorized Entrust Channel Partner, offers sales and service on Entrust desktop ID card printers, instant issuance printers, identity and issuance management software, capture package, desktop embossers, high volume card issuance systems, attaching and fulfillment systems.
Entrust is formerly Entrust Datacard.
Entrust service options include on-site, depot and phone support for:
- Training
- Installation
- Software Integration
- Cleaning and Maintenance
- Diagnostics and Repair
- Upgrades
Contact IdentiSys for your Entrust service needs. IdentiSys is certified to service all current and legacy* models.
* If parts are available.
Sigma ID3
Sigma DS3
Sigma DS2
Sigma DS1
Artista CR805
CD880
CD800
CD180
Discontinued and Legacy Datacard Models
CP40 / Plus
CP60 / Plus
CP80 / Plus
ImageCard Express
ImageCard II / Plus
ImageCard III
ImageCard IV
ImageCard Magna
ImageCard Select
Magna Platinum
Magna with AIT
RP90 / Plus
SP25 / Plus
SP35 / Plus
SP55 / Plus / K
SP75 / Plus
Select Platinum
SR200
SR300 / 300e
FP65i
Service Maintenance Contracts
The best protection and value for your Entrust service needs is to have an IdentiSys on-site service maintenance agreement, which provides you with unlimited technical support over the phone, preventative maintenance (worn or defective part replacement and cleaning) and no charge for labor or travel time.
Service Maintenance Agreement Brochure
Contact us for more info on pricing and availability.
Request Service For Your Entrust Printer
To get your ID card printer serviced or repaired, call 877.213.8180 or fill out the form on this page. Someone from service department will contact you directly regarding your printer issues, and provide service pricing. If you have an IdentiSys service maintenance agreement, there is no charge for labor, travel time or parts.
The service department is available to reach from 8 AM to 5 PM (CT), Monday to Friday.
Common Printer Repair Services
- Printhead Replacement
- Belt Replacement
- Ribbon Sensor Replacement
- Roller Replacement
Card Feeding Jams
Fix Poor Print Quality
Fix Print Alignment
Firmware Updates