A Minnesota casino wanted to replace their player’s club reward card printers. The company’s existing printers required employees to change the card stock type each time a new rewards-level card needed to be printed. Additionally, the printers were aging and continually breaking down, and the casino wanted to streamline its card issuance process and not be tied to using custom printer software.
With over 150,000 players club cards issued annually, the casino wanted to move to a card issuance system that was easy-to-use, quick-to-print and highly dependable. Above and beyond a new, more reliable printer, the casino wanted a printer that would easily integrate into current workflows and player’s club software platform – they did not want to be reliant on custom software or lengthy, complicated network integrations.
IdentiSys partnered with Entrust Datacard to provide an updated players club card issuance system for the casino utilizing the Datacard® CD800 printer with the addition of a multihopper and Open Card Format printing ability. IdentiSys worked with the technology team at the casino to create XML code which allowed the Open Card Format to integrate and eliminated the need for custom software. The casino now can issue a variety of card types without having to insert the appropriate card stock for each card printed and they do not need to rely on custom software to print their rewards cards.